These pharmacy programs are available for members.
These pharmacy programs are available for members.
The prior authorization/step therapy program is designed to encourage safe, cost-effective medication use.
This program may be part of your prescription drug benefit plan. To find out if your specific benefit plan includes the prior authorization/step therapy program, and which drugs are part of your plan, refer to your benefit materials, or call the number listed on your Blue Cross and Blue Shield of Texas (BCBSTX) member ID card.
Under this program, your doctor will be required to request pre-approval, or prior authorization, through BCBSTX for you to get benefits for the select drugs.
The step therapy program requires that you have prescription history for a "first-line" medication before your benefit plan will cover a "second-line" drug.
Step 1: If possible, your doctor should prescribe a first-line medication right for your condition.
Step 2: If you and your doctor decide that a first-line drug is not right for you or is not as good in treating your condition, your doctor should submit a prior authorization request for coverage of the other drug.
If you have questions about the prior authorization/step therapy program, call the number listed on your BCBSTX member ID card.
Specialty medications are those used to treat serious or chronic conditions. Examples include hepatitis C, hemophilia, cancer and multiple sclerosis. They often require careful adherence to treatment plans, have special handling or storage needs, and may only be stocked by select pharmacies. See the specialty pharmacy program member flier for more information.
View the Specialty Pharmacy Program Drug List which includes a reminder about coverage for self-administered specialty medications.
A split fill program may apply to some specialty medications like select oral oncology (cancer) drugs. This program lets you try the medication first to make sure you can tolerate any potential side effects. You will get a partial fill of your prescription and only pay for what was filled (a prorated cost of your benefits).
Coverage benefits and requirements may vary based on your plan benefits. Call the number listed on your member ID card if you have any questions.
To order through AllianceRx Walgreens Prime:
A specialty pharmacy coordinator will contact you to confirm your correct mailing address and arrange delivery of your covered medications.
When you purchase specialty medications through AllianceRx Walgreens Prime, you can have your self-administered specialty medications delivered directly to you, or to your doctor's office. You also receive at no additional charge:
BCBSTX members who use oral oncology or hemophilia specialty drugs may have other in-network specialty pharmacy options.
Log in to your Blue Access for MembersSM account to find a preferred specialty pharmacy near you.
Note: Prime Therapeutics has an ownership interest in AllianceRx Walgreens Prime, a central specialty and home delivery pharmacy. Prime Therapeutics LLC is a pharmacy benefit management company, contracted by BCBSTX to provide pharmacy benefit management and related other services. BCBSTX, as well as several independent Blue Cross and Blue Shield Plans, has an ownership interest in Prime Therapeutics LLC.
AllianceRx Walgreens Prime, the mail service pharmacy for members with BCBSTX prescription drug coverage, provides safe, fast and cost-effective pharmacy services that can save you time and money. With this program, you can obtain up to a 90-day supply of long-term (or maintenance) medications through AllianceRx Walgreens Prime.
Maintenance medications are those drugs you may take on an ongoing basis to treat conditions such as high cholesterol, high blood pressure or diabetes. View the maintenance drug list to see if your medication is included.
Getting Started Online
You have more than one option to fill or refill a prescription online or from a mobile device:
Order Over the Phone
Call 1-877-357-7463, 24/7, to refill, transfer a current prescription or get started with home delivery. Please have your member ID card, prescription information and your doctor’s contact information available.
Through the Mail
To send a prescription order through the mail, log in to Blue Access for MembersSM. Complete the mail order form. Mail your prescription, completed order form and payment to AllianceRx Walgreens Prime.
For more information about using mail service:
If you have coverage through Blue Cross and Blue Shield of Texas, vaccinations may be covered under the medical benefit or the prescription drug benefit, based on your plan. Select vaccines can be conveniently administered at a pharmacy near you. These vaccines can help protect you from illnesses such as the flu, pneumonia, shingles, hepatitis B, meningitis, HPV, tetanus, diphtheria and pertussis.
To learn more about which vaccines are available under your plan for you and your covered family members, check your benefit materials for details and any necessary copays. Or, you can call the number listed on your BCBSTX member ID card.
More information is available in the pharmacy vaccine program member flier.
If you have BCBSTX prescription drug benefit coverage, you have access to our team of clinical pharmacists and other resource tools to help answer questions you may have about your prescriptions.
The Pharmaceutical Care Management (PCM) program helps you get the best results from the medicines you take. A member of the PCM team may reach out to talk with you about the medicines you take. The medication review by a clinical pharmacist helps make sure the medicines you are taking are safe and work well. The pharmacist can also share ways to help you lower your out-of-pocket costs for your prescriptions.
For more information about how PCM works: