Review Your 2020 Health Plan Packet

When you get your health packet in the mail, you can review important sections, like:

Your 2020 Health Plan at a Glance – highlights your monthly payment amounts 

Benefit Highlights – summary of your 2020 benefits 

Your 2020 Options – features what to do if you’d like to browse other health care plan options 

Use Our Helpful Tips

Use Our Helpful Tips 

When you’re thinking about your 2020 health care plan choices, make sure to:

Your 2020 Health Care Plan Options

Your health care coverage is your choice.  You can renew your current health care plan or shop for a new 2020 health care plan during the Open Enrollment Period (OEP). See examples that may help you pick your health care plan.

Stay With Same Plan

If you’d like to keep the health care plan you have now, no action is needed.  Simply pay your monthly premium bill by your next due date.

Buy a New Plan

If you’d like to look for new health care coverage, you can browse and buy a new health care plan on our website during 2020 OEP.  

Please note, if you have been working with an agent, you’ll need to assign your agent when shopping online.  

Here’s how: 

1. Select Find an Agent

2. Enter agent’s information, like first name, last name, agency, agency ID, email address, city, state, zip code and phone number

3. Select Search

4. Select the right name to add to your online application

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We're Here to Help You!

Send us a question or request more information. Our team is here to help you get a 2020 health care plan for yourself or family.

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Please fill out the form below and a Blue Cross and Blue Shield of Texas authorized agent will contact you within 1 to 2 business days. They will schedule an appointment at a time and location that is convenient for you. There is no cost or obligation for this service.

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Sales Questions and Additional Plan Information:
1-800-531-4456

Calls may or may not be answered inside the United States.

Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8:00 a.m. – 6:00 p.m. CT
Sunday: 10:00 a.m. – 2:00 p.m. CT

Customer Service:
1-888-697-0683

Calls may or may not be answered inside the United States.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed

Already a member?
Call the Customer Service number on the back of your member ID card.